New South Wales
The North Shore Mums Facebook Group is a place where you can connect with other local mums, ask questions, ask advice, share some insider knowledge and basically help and support one another.
To ensure things run smoothly, we have a few guidelines in place. If you see any posts that do not adhere to the guidelines, please report it via the ‘Report To Admin’ option (there is a small down arrow to the right of the post). If you’ve had a post removed, it is most likely because it doesn’t adhere to the Group Guidelines below. Please don’t be personally offended. We do it to ensure North Shore Mums remains a positive place to chat.
North Shore Mums reserves the right to delete posts, comments and remove members from the group who breach these guidelines.
Some topics can be a bit controversial, so when posting or responding to a post, please be respectful of people’s opinions or methods, especially if they differ from yours. Do not be rude, sarcastic, nasty or engage in bullying. Unless you would make the comment face-to-face, then negativity does not have a place in our online space. We will remove at our discretion any negative or abusive comments, and members who purposely incite disharmony will be removed from the group.
North Shore Mums was created to provide a positive environment that is non-judgemental and supportive. Do not use North Shore Mums to criticise other individuals through ‘rants’ or ‘to the mum who…’ type posts. If you witness an event in the ‘real world’ that is concerning, rather than posting your shock/dismay to the Facebook group, we encourage you to first report it to the proper authorities to deal with (for example, security guards, police). We reserve the right to remove any ‘mummy shaming’ posts.
Do not use North Shore Mums to complain about products, local businesses or companies. If you’ve had a bad experience with a company, contact the company directly to let them know about your issues and to get them resolve it directly. Complaining in a public forum like North Shore Mums can have devastating consequences for a business, and only shows one side of the story. North Shore Mums will not be held accountable for any such comments made by members. We would encourage you to read this Fact Sheet about Defamation on Social Media.
North Shore Mums is a Facebook group for local mums to chat. Understandably, it is a very attractive demographic for businesses to target for free advertising, but this is not allowed. All business posts (including links to blogs, websites, Facebook pages and Facebook groups) will be deleted, and members who are repeat offenders will be removed from the group.
Want to recommend a local business to the group?
North Shore Mums aims to be a Facebook group where our members can get trustworthy recommendations.
In the interests of transparency, members who have a personal or professional relationship (such as an employee, contractor or part of a business networking group) with the business they are recommending, must disclose this information, otherwise they will be removed from the group.
Additionally, if we are informed that any member receives financial compensation or an incentive for making a recommendation, we will remove them without warning.
If you are aware of any members who are recommending businesses with whom they have a personal or professional relationship or receive reward or incentive, please contact us.
If you’ve had an incredible experience with a local business, and want to give them an endorsement or recommendation to the group, you are welcome to do so during Business Hour (1st and 3rd Tuesday of the month, 8-9pm). We contain it to this hour, as it is not possible for admin to verify whether it is a genuine, unprompted recommendation from a new client, or someone who is affiliated with the business and looking to promote themselves.
Members who work for Multi-Level Marketing companies (such as Isagenix, Arbonne, Herbalife, Avon etc) are not permitted to promote or sell their products or company in response to posts. They can identify themselves as representatives of those companies and invite interested members to PM them (for example, ‘I sell Isagenix, feel free to PM me for more information’ or ‘I sell skincare products for Arbonne, if you want to know more about selling this product, please PM me’, but any active promotion of products is not permitted.
Want to suggest yourself as a supplier for a product or service?
If a member asks for a recommendation for a specific product or service that you are in the business of selling, you can only suggest your business if you advertise on the North Shore Mums website (for example, have an active listing in the NSM Directory or have done any other advertising in the last 6 months). However, this must only be done to current topics in the group (posts that have been active in the last 24 hours). Members who ‘search’ for older posts and start spamming the group in response to older questions will be removed.
Discreet business posts will be removed without explanation. This includes posting photos of something you are proud of but are in the business of selling, it includes thank you to those that use your product or service and it may include asking people’s opinions about something you sell.
Business ‘baiting’ or research posts are not allowed – such as questions about how to market your business, how much you should charge for your services, whether people would be interested in XX service. If you have a genuine question about running a business and want to connect with like-minded business mums, join the North Shore Business Mums group.
Business Hour is held in the NSM Facebook Group on the FIRST and THIRD Tuesday of the month between 8pm-9pm. This is ONLY open to members who advertise on the website, as a way of giving them additional support and exposure. Click here for more information about Business Hour.
If you run a blog or website, you are not permitted to share links or copy and paste excerpts from articles in the group. All bloggers are very welcome to post a free ad during Business Hour.
Members are not allowed to send unsolicited private messages to members of North Shore Mums about their business. Members who directly SPAM people will be removed from the group without warning. If you receive unsolicited messages, please alert admin ASAP.
North Shore Mums is a supportive and closed community where members post personal and intimate information. If it is determined that members are using information gleaned from the Facebook group to poke fun at other members, or damage the name of the group in general (be it on Facebook, in another group or a blog/website), they will be removed. Members should respect the privacy of the members and the group.
If you post a medical question to the group, please be mindful that the responses given are based on other people’s personal experiences. Whilst it is helpful to get lots of opinions and suggestions, please note that it should never replace speaking to a doctor or healthcare professional.
Below is a list of local health services who can provide qualified advice and care:
North Shore Mums accepts no responsibility for the advice given by members.
No posts relating to vaccinations. This is an inflammatory subject which always escalates very quickly, with two sides unable to agree, nasty comments being made and general upset in the group. Any posts about vaccinations will be deleted.
If you have any questions about immunisations, we strongly encourage members to consult with a qualified medical professional. Credible information can also be found on the Australian Government’s Department of Health website.
Posts containing swear words will be removed.
When posting a photo, please be aware that some members might be sensitive to images (stress, anxiety, phobias). Where photos are needed, please include a ‘pic in comments’ blurb, so the image can only be seen if people click on the post). This might include anything creepy or crawly, bleeding or oozing, or anything that has been used in a horror movie (eg clowns, heights and dead animals). Use your judgement and consider fellow mums.
For your personal safety, we advise you against posting personal information such as email addresses, home addresses or phone numbers. We also advise against posting full names of your children and other identifiable information, such as the name of their school. Publishing personal information could bring unwanted danger.
There are other groups specifically for this, such as:
If you are a blogger, writer or journalist, it is not acceptable to use posts from the Facebook group for the basis of an article. This applies to both professional and amateur writers. If you would like to write a story, you must first request permission by emailing the admin of the group. If approved, you must also obtain permission from the members involved before using quotes from the group. Names should never be used, unless permission has been given. Journalists who do not respect people’s right to privacy will be removed from the group immediately.
Likewise, if you are looking for people for a story, you are not permitted to post a request on the group page. You must email the details to the admin of the group and, if appropriate, we will post on your behalf.
If you have any other questions, please read our Frequently Asked Questions.